Dominic Wilson-Ing

Hi, I am Dominic Wilson-Ing, I have a background in nursing management, information, communications and technology operational senior management as well as program and project senior management in software development / deployment.

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Dominic Wilson-Ing is an experienced senior ICT Manager with a proven track record of success within B2B, outsourced support services, healthcare technology, PFI, Corporate and commercial market sectors. Strong IT operational leadership with strategic project implementation management experience. Dominic Wilson-Ing is results orientated and delivery focused with IT department, infrastructure and systems requirement identification skills. Dominic Wilson-Ing has good experience of business aligned IT infrastructure, IT strategy definition, technology roadmaps, change management, outsourcing services, strategic partnerships, business process re-engineering, PRINCE 2, internal controls, budgets, KPIs, SLAs, IT support, team management and new technology deployment within healthcare.

Nurse Unit Manager at Healthscope

October 2009 - August 2012

Responsible for the operational management of the Coronary Care Unit and Priority Admission Service ensuring patients received best quality care in line with Australian Healthcare Standards Effectively managed staffing resources in line with targets and budgets. Led a strategic improvement programme that will result in increased business and revenue for the hospital. Reviewed and developed effective KPI reporting for the unit informing strategic development.

Senior Staff Nurse at BMI Healthcare

December 2008 - September 2009

Responsible for taking charge of the 6 bed Intensive Care Unit responsible for ensuring provision of high quality patient care, also acted as a key member of the emergency team responding to critical incidents.

General Manager ICT at Chelsea and Westminster Hospital NHS Foundation Trust

January 2008 - December 2008

Deputised for the Executive Director of IT. Key role in the Trust Executive Management Team. Responsible for operational management within the Directorate, accountable for the development and implementation of ICT Strategy and Directorate Business Plans. Participated in the Executive on Call roster taking charge of the Trust out of business hours. Led technical work that enabled the Trust to meet the 18 week Refer to Treat Milestone. Effective supplier management that resulted in the delivery of work packages that had been overdue resulting in improved system functionality. Developed partnership working with commissioners and commercial organisations that resulted in improved service provision.

Senior Contractor at BT

June 2006 - December 2008

Appointed initially to work on Clinical Risk Mitigation for IT systems being developed and deployed into healthcare organisations within London. Moved into the Release Management Team and was responsible for the Integration Project allowing sytem integration between Hospital and Community Information systems within London. Developed and implemented robust project and programme management techniques allowing effective control. Engaged stakeholders and improved communications between the workstreams resulting in improved delivery. Initiated and effectively controlled large scale projects with timelines of 3 years and budgets in excess of £200M. Effectively identified and managed risks and issues relating to the projects escalating as appropriate.

Head of ICT at Mid Essex Hospitals

October 2001 - June 2006

Appointed initially to manage the implementation of Electronic Patient Records in the 850 bed Trust, the role rapidly broadened through taking increased responsibility and accountability into the Head of ICT which reported into the Deputy Chief Executive Officer. Initally the role only related to IT however due to success and effective delivery in this area, telecommunications was incorporated. Effectively managed large ICT capital and revenue budgets ensuring business plans supported additional funding requirements. Led the development and implementation of a Trust wide Business Continuity Plan covering ICT and non ICT functions. Reviewed ICT services and reconfigured Telecommunications to improve services and reduce costs and developed / implemented a performance management framework across IT and Telecommunications resulting in improved service delivery. Engaged with other senior managers to identify and develop efficient ways of working supported by ICT. Successfully project managed health informatics projects from specification through to deployment in line with local and national tender processes. Seconded as an Acting Director of ICT representing the Eastern Region of England during the national contract negotiations for the National Programme for IT in the NHS. Developed a benefits realisation programme for IT projects that ensured cash releasing savings were recaptured by the organisation.

IT Technical Support Officer at St Mary's Hospital NHS Trust

May 2001 - October 2001

Responsible for all aspects of IT Technical support including delivery of technology upgrades Held a key role in leading the implementation of enhanced technology as part of change processes Acted as technical support lead for the deployment of new staff rostering systems.

ICT Strategist at Peel Health Campus

August 2012

Photography Institute

2011 – 2012

Diploma of Photography

The Open University

2004 – 2005

Professional Diploma of Business Management

Concentration: Business Administration and Management, General

The Open University

1999 – 2000

Certificate of Professional Business Management

Concentration: Business Administration and Management, General

Prince Charles Hospital

1991 – 1994

General Nursing Qualification

Concentration: Registered Nursing/Registered Nurse

Photography, cooking, theatre and music.